Purbeck District Council Signs up to shentongroup’s Powercall Service

Purbeck District Council has contracted with shentongroup, a leading supplier of integrated power solutions, for its Powercall  ‘power within the hour’ service, as part of their emergency and business continuity planning.

A requirement under the Civil Contingencies Act 2004, the unique Powercall service enables councils to meet their obligations under the Act without the necessity of committing public funds to a standby generator system.

One of the country’s smaller District Councils, Purbeck District Council provides a wide range of local government services to the inhabitants of the Purbeck Peninsular and surrounding area.  Needing to ensure power in the event of an extended power outage to its headquarters at Westport House in Wareham, a three-storey building that accommodates 150 personnel, Jacquie Hall, Property & Procurement Team Leader decided to investigate the Powercall service.

“shentongroup’s engineers carried out a thorough survey of our building and provided us with a report on what we would require to maintain services in the event of a long powercut”, said Jacquie Hall.

Business continuity management is a key factor of the Civil Contingencies Act 2004.  The legislation requires front-line responders, such as Councils and emergency services, to identify and protect critical functions in the event of an emergency.  These include public information services such as websites and telephones as well as internal structures and processes.

Shentongroup’s Powercall nationwide generator service is the perfect solution for emergency and business continuity planning.  Serviced by a 24/7-control room, a generator is quickly despatched from a local depot with a target time of less than one hour and a guaranteed commitment to a maximum of three hours.  Upon arrival the delivery engineer connects the generator to the pre-fitted connection point and advises the customer to switch over to the generator.  An indicator lamp is fitted to the changeover switch to advise the customer when the mains power is restored.  Should there be a prolonged powercut, shentongroup will provide a refuelling service to keep the standby generator running for the duration of the powercut.

 “We are now confident that the Council is able to fulfil its requirements under the Civil Contingencies Act 2004 and that we have an effective power security plan to protect critical functions and ensure continuity of service” concluded Jacquie Hall.   


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Powercall Service